Privacy & Terms
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Farm To Farm Tours is committed to protecting your personal information. This policy outlines how we collect, use, store and disclose your information in accordance with the New Zealand Privacy Act 2020.
Contact
If you have any questions or concerns, please contact:
Privacy Officer – Farm To Farm Tours
PO Box 239, Rangiora 7440, New Zealand
Email: info@farmtofarm.co.nz
What information we collect
We collect personal information necessary to provide our services, including:
- Name, address, email, phone number and other contact details
- Date of birth, gender and travel documentation (e.g. passport details)
- Medical, fitness and dietary information relevant to your travel
- Travel insurance details and emergency contact information
- Information provided through enquiries, bookings, surveys or competitions
- Information from third parties such as travel agents or booking platforms
If you provide information on behalf of another person, you confirm you have their consent.
How we collect information
We collect information through:
- Phone, email and website enquiries
- Bookings and newsletter sign-ups
- Social media interactions
- Competitions and events
- Third parties such as travel agents
Our website also uses cookies to understand how visitors use our site and improve user experience.
How we use your information
We use your information to:
- Deliver and manage your travel arrangements
- Meet your health, safety and dietary requirements
- Communicate with you about your booking or enquiry
- Share relevant updates, offers or newsletters (you can unsubscribe at any time)
- Comply with legal obligations
We do not sell, rent or trade your personal information.
Sharing your information
We may share your information with trusted third parties involved in delivering your travel experience, such as accommodation providers, transport operators and tour partners. This may include overseas suppliers.
We may also disclose information where required by law or in emergency situations.
Storage and security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
We retain personal information only as long as necessary to provide our services or meet legal requirements.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
To do so, please contact us using the details above.
Cookies
Cookies help us improve our website by analysing visitor behaviour. You can choose to accept or decline cookies through your browser settings.
External links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
By using our services, you agree to this Privacy Policy.
Farm To Farm Tours may change this policy from time to time by updating this page. You should revisit this page to ensure that you are happy with any changes. This policy was last updated in April 2026.